Privacy Policy
How TierPointPlanner.com handles your data.
TierPointPlanner.com is designed to collect only the information needed to provide the planner and tracker tools. The planner can be used without creating an account.
Last updated: 1 May 2026
Overview
This Privacy Policy explains what information TierPointPlanner.com collects, how it is used, and the choices available to you. TierPointPlanner.com is an independent, unofficial tool and is not endorsed by or affiliated with British Airways or the Oneworld alliance.
The site provides two main types of functionality: a planner, which can be used without registration, and a tracker, which requires a free account so that your Tier Point events can be saved.
Information we collect
Planner information
The planner may ask you to enter information such as your current Tier Points, example BA Holidays prices, cabins, routes or other assumptions used to estimate possible outcomes.
You do not need an account to use the planner. Planner inputs are used to show results during your session and are not intended to identify you personally.
Account and tracker information
If you create an account, we collect your email address and password. Passwords are stored securely using a hash, not as plain text.
The tracker stores the Tier Point events you choose to add, such as flights, BA Holiday trips, hotel or package elements, finance card Tier Points, routes, dates, cabins, flight numbers, booking references and notes.
How we use your information
- To provide the planner and show estimated Tier Point outcomes.
- To let registered users save, view, edit and delete tracker entries.
- To show progress towards status levels during a selected Tier Point year.
- To display routes, grouped trips, progress bars and map views within the tracker.
- To manage account access, sign-in, password reset and email verification.
- To understand how the site is used and improve the service.
Analytics, cookies and similar technologies
TierPointPlanner.com uses analytics and tracking tools, including Google Analytics and the Meta/Facebook Pixel, to help understand how visitors use the site and to measure the effectiveness of site promotion.
These tools may use cookies or similar technologies. They may collect information such as pages viewed, device and browser details, approximate location, referring website and interactions with the site. This information helps improve the site and understand which features are useful to visitors.
You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.
Sharing your information
We do not sell your account or tracker data. Information may be processed by service providers used to operate the website, host the database, provide analytics, handle email delivery or support security and maintenance.
Information may also be disclosed where required by law, regulation, court order or to protect the security and integrity of the website.
Your choices and control
Using the planner without an account
You can use the planner without registering. This is suitable if you only want to compare possible Tier Point outcomes and do not need to save your progress.
Deleting your data
Registered users can delete their stored tracker data at any time from within the site. You can also contact us if you need help with account or data deletion.
Data retention and security
Account and tracker data is kept for as long as your account remains active or as needed to provide the service. If you delete your data, it will no longer be available through your account, although limited backup or system records may remain for a period as part of normal website operation.
Reasonable technical and organisational measures are used to protect account and tracker data. However, no website or online service can guarantee absolute security.
Children
TierPointPlanner.com is intended for general travel planning use and is not specifically directed at children. The site should not be used by anyone who is not old enough to create an online account under the laws that apply to them.
Contact
For privacy questions, data deletion requests or account enquiries, contact:
Changes to this policy
This Privacy Policy may be updated from time to time as the site develops. The updated version will be posted on this page with a revised date.